Love Notes

“I wanted to take a moment to say thank you for bringing the KCI team onboard for our College World Series event.

The success and positive feedback we received would not have been possible without KCI. Their commitment to excellence was evident throughout the entire process. Their creativity in designing the event space, their organizational skills, and their ability to smoothly handle any unforeseen challenges elevated the College World Series experience – both our executive leadership and senior client participants took note.

We could not have put on the event without them and thus they are critical to next year’s success.”

- Michelle Raymond | Director, Strategy & Operations, Fiserv

“The KCI team played an integral role in creating our first Leaders Connect executive program during our annual Zoomtopia conference. The team supported operations, logistics, vendor management, look and feel, gifting, and most importantly - the attendee experience.

From the first outreach to our CxO customers, the KCI Concierge team provided white glove services to our VIP attendees which set the tone for the entire program. Their thoughtful approach with every touch point created a memorable and impactful event for our customers and the Zoom executive team.

We cannot wait to start planning for our second year of Leaders Connect with KCI by our side!”

— Lindsay Codd | Executive Events Manager, Zoom Video Communications

“From the beginning stages of ideation to the closing moments of Opticon, KCI Management handled this momentous event for our company with the utmost dedication and professionalism. With their help and expertise, our vision for Opticon was brought to life as we had imagined it.

Working alongside KCI, always felt like we were working as ONE team and it was evident our companies shared similar values of customer obsession, teamwork, and innovation.

Thank you, KCI Management Team, for your committed partnership and support throughout the curating and planning process to ensure Opticon was a success!”

— Alex Atzberger | CEO, Optimizely

“Thank you team KCI! Your attention to detail, creative thinking and focus on the attendee is second to none. Couple that with your genuine kindness and can-do attitude – we knew we’d have a home run before the event even started. Thank you for keeping us on track in planning with a gentle nudge; helping us think through the attendee experience to surprise and delight; the many long hours and countless weekends; the white glove service offered on site to our guests, sponsors and leadership team and more!

You have truly become an extension of our team.... you’re a class act and we wouldn’t want anyone else by our side.”

— Tricia Bancroft | Director, Global Event Strategy, Pitney Bowes

“Thank you so much for helping us to deliver an exceptional AGM for our investors last week! We couldn’t have done it without you: your expert planning, commitment to excellence and attention to every detail (and popcorn requests) was integral to the investor experience. In fact, many of our investors tell us that Instar’s AGMs are the best they attend (and that’s a global reference point!). It’s always such a pleasure to partner with the KCI team, and Cassidy, great to work with you for the first time! Please also pass my thanks to Alex for her help and support. Everything came together beautifully and seamlessly.

The event accomplished everything we wanted it to - terrific interest from investors on taking the next step and a great learning and bonding experience for our CEOs/CFOs. Greg and I are both thrilled with the outcome.”

— Sarah Borg-Olivier | COO & Senior VP, Instar

“Recently, I had the pleasure of working with Kimberley Clarke and her team for a very prestigious and high-profile event that involved both of SAP’s Co-CEO’s, Bill McDermott and Jim Hageman Snabe. The event was billed as a thought leadership event for cutting-edge CEO’s. So, as you can imagine, there was zero space for any mis-steps as this event was designated for CEO’s and global movers and shakers such as Hillary Rodham Clinton. Kimberley and her team worked seamlessly with the SAP group and myriad vendors to not only manage but also add real value with the outside contacts. I literally considered her a part of my staff with the full trust and confidence to make judgement calls and own the moving pieces that had to be wrangled behind the scenes. At every turn, I knew that they “got it” and were on top of every item in all aspects of operations and concierge services.

The event went like a dream, all items fell into place, and every CEO in attendance had nothing but rave reviews from the first touch point to the last. KC and team not only made everyone feel like a rock star, they made me look like one to my management. There were others steps that I noticed they picked up on as well that are worth noting. For instance, on our weekly team calls, KC not only reported on but provided advice regarding recruiting and following up with attendees – despite the fact that it was out of her team’s actual scope. A true team player. When we identified a problem, she was quick to suggest action and they quickly assembled a task force of callers to work the list to produce and report on results. Overall there never seemed to be any surprises for this group as they continued to step up every step of the way. The CEO Summit is scheduled as well and I promise you that we won’t move forward without KC and team on board with us!”

— Julie Roehm | SVP of Customer Alliance Team and Chief Storyteller, SAP

“I wanted to catch up with you regarding the CCRC Conference and KCI – I cannot say enough about how great the KCI team was. From the planning to the execution, they were just absolutely fantastic. Extremely organized, they anticipated potential changes that we may need to make to enhance the conference or prevent conflicts (which we did), and they had great feedback from our entire team. It is because of their hard work we were able to have such an organized, smooth conference.

Just a thank you from us all at BMW.”

— Jon Inzano | National Collision Program Manager, BMW Group

“WE MADE IT! It feels so great to have BKO and RKO behind us. I have heard from our executive team and all three have stated that programming was the best they have ever seen, both events exceeded their expectations at every level and they could not be more pleased with how the entire program was managed.

A huge thank you for stepping into a new company hungry to learn more about who we are, what we do and how we work and then to take on major programming with us on these events was the perfect partnership to ensure that both were a tremendous success.

Thank you for your attention to detail, unwavering support, flexibility with countless modifications including a major pivot to digital and thank you for your positive attitude. We have high expectations throughout Built and to exceed them all is something to be proud of.

I hope you have a minute to catch your breath and we look forward to pulling you in for future programming. Thank you again!”

— Kristi Brown | VP of Marketing, Built Technologies, Inc.

“Thank you so very much for all the help and amazing support to make sure that the Tradeshift Partner Summit was a great success. As the goal of the summit was to connect the decision makers at our partners with the decision makers at Tradeshift, and Tara understood how important this was, this truly helped ensure that the event was completely successful; from the moment the guests arrived for the dinner reception through the entire day of meetings. We received many compliments on the venue, location, and small touches as well. This really allowed me to focus on the agenda, executive meetings, and executive connections.”

— Emily Nash-Walker | Head of Partner Strategy and Enablement, Tradeshift

“I just got off our weekly Club call – and wanted to share how much pure JOY I get from Amanda’s energy and laugh!

Tara, Emily, and Amanda are crushing it with all the prep and planning going into “Anaplan Achiever’s Club” at the Four Seasons Punta Mita in May! This will be our 3rd!! IN PERSON “IRL” Club – YAY! … and together we’ve figured out the recipe for success!

This is my FAVORITE program and it’s even better because of my 3 KCI amigos sprinkling their thoughtfulness & creativity on it!

WAY TO GO E, T and A!!

— Lesley Dort-Lendvai | Senior Director, Global Events, Anaplan

“Thank you, thank you, thank you for an outstanding event! You guys were just amazing!! You made the whole process look easy (although I know it’s not!), and kept me sane. Thank you so much! People noticed the extra touches, such as the in-room dining for breakfast on the final day, that really helped to set the event apart. Our guests loved the “family” atmosphere of the event and personalized yet detail-oriented feel. More than one investor told me that our annual meeting is the “best” of all such meetings he attends (which is a lot!). Several people commented on how professional, helpful, personable and friendly the team was.

So, a huge thank you for all your hard work. It is deeply appreciated by me and our entire senior team. We look forward to collaborating with you on next year’s event!!”

— Sarah Borg-Olivier | COO & Senior Vice President, Instar

“KCI is a valued member of our global events team, delivering unwavering support for many of our internal and client programs. They are consistently one step ahead in the planning process, able to identify issues before they occur, and they seamlessly integrate with our brand and our team. We are grateful for our partnership with the KCI team!”

— Jody Pinnavaia | Vice President, Corporate Events, Fiserv

“I want to thank the KCI team for another excellent job! Once again, your team was integral in making the Accelerate Executive Summit a rousing success! Your team is to be commended for their poise, professionalism, and personality. I had some last-minute requests, which were all handled perfectly down to the finest detail! We at LBMX consider the KCI team part of our family and greatly appreciate our close partnership. Once again, thank you and on to the next Accelerate!”

— Jim McMillan | Vice President Client Services, LBMX Inc.

“KCI has been a natural extension of the Deloitte Marketing team since 2009. In that time we have completed hundreds of successful programs together, and KCI continues to be the trusted “go-to” event agency that we call in time of need.”

— Helen Tomas | Associate Director, Global SAP Marketing, Deloitte

“The greatest benefit of working with KCI is the ‘zero worry’ factor. The KCI team owns their work stream and runs with it with very little briefing. There is never a worry that something that will not be done or fall through the cracks. It is an ops manager’s dream to have this security and insurance.”

— Matt Samuels | Event Manager, SAP

Over the last 4 weeks, I’ve had the absolute pleasure of executing two major events, DF and GLS, with your team members at the helm. I wanted to take this opportunity to say that never in my career have I worked with such a class act agency like KCI.

Every single member is committed to excellence from the moment we receive the contract to the last debrief. Specially, both Danielle and Elyse went above and beyond both during the planning process but more importantly on-site. No detail is spared and they always have Vonage in their best interest when making critical decisions that positively impact outcomes. In addition, Alie and Caitlyn were a pleasure to work with and also never stopped hustling with a pleasant attitude; all a true extension of my internal team.

I truly value our partnership and look forward to future collaborations.

Please pass this on to the leaders at your agency and know that my sentiments go beyond just my personal views, but also those of our leadership team.

Thank you !!!

- Sally A. Egan | VP, Global Strategic Partner Marketing and Events Vonage